Refining the Move-In and Move-Out Processes

Refining the Moving Process

As much as we would love our tenants to stay living at our properties for multiple years, the reality is that rental units can be a bit of a revolving door. Having an old renter move out at the same time another one moves in can inspire panic attacks in even the most relaxed of landlords. Unexpected repairs, paperwork, inspections, and more can all send you in a tizzy. As move-ins and move-outs are always time-sensitive and usually concurrent, all landlords would benefit greatly from nailing down a streamlined process. 

Set Clear Expectations

As soon as you know your tenant is moving out, you should be in communication with them. Send them a letter or email about 30 days prior to their move-out date. In this letter it should explicitly state when they are expected to have all their belongings moved, the unit cleaned, and the keys returned. Attaching a checklist can be helpful.

Perform a Detailed Walk Through

As you are in communication, schedule a move-out inspection with your tenant. Be clear on the day and time this should be completed. During this walk-through, be sure to take pictures and record any concerns. A copy of this report should be made available to the tenant.

Determine Damage Deposit

Cross-reference the move-out inspection report with the move-in inspection report to pinpoint any issues that may have arisen while the tenant was living there. Also, take note of the conditions written into the lease regarding the damage deposit and what it can be used for. In Alberta, landlords must return any remaining balance to the tenant within 10 days of them moving out. It’s important that you get their updated address so that this can be sent back within the time frame. 

Make Necessary Repairs

Once the previous tenant is gone, it’s time to make way for the new one. Perform any repairs or maintenance necessary to have the unit in good working condition. Tasks like patching paint are easy enough to do on your own, but don’t hesitate to call in contractors for more complex jobs like plumbing or electrical. 

Schedule Move-In Meeting

After the repairs are finished, you’ll need to have a move-in inspection with your new renter. Again, take pictures and take notes so that each party is on the same page as to the condition of the space. During this time, take the opportunity to ensure all the paperwork is prepared. This means that you have a signed copy of the lease and proof of renter’s insurance in hand. 

Refining the moving process will reduce your stress levels, decrease the risk of costly mistakes, and inspire trust with your new tenant. If you live out of town or have a multi-unit rental where streamlining these processes can seem downright impossible, consider working with a property management company to help alleviate the load. Request a quote today!